ByeByeAcne
Support
ByeByeAcne helps you understand your skin and build a skincare routine with AI-assisted analysis.
Contact us
Email daniel@dsmaker.com. We usually reply within 1–2 business days.
Frequently asked questions
Is the AI analysis a medical diagnosis?
No. Results are informational and may contain mistakes. For medical concerns, consult a dermatologist.
What happens to my photos?
Your photos are saved on your iPhone. Only if you allow AI analysis, the photos you select are sent to Google Gemini to produce the analysis. Read our Privacy Policy.
How do I cancel my subscription?
Open iPhone Settings → your name → Subscriptions → ByeByeAcne, and tap Cancel Subscription. Cancel at least 24 hours before the trial or the current period ends to avoid being charged. Refunds are handled by Apple at reportaproblem.apple.com.
How do I restore my purchase?
Sign in with the same Apple Account, open the paywall and tap Restore.
How do I delete my data?
In the app, go to Settings → Delete my data. To delete data held by our service providers, email us.
ByeByeAcne is published by DS Maker LTD, Efesou 9, 5280 Paralimni, Cyprus.